Ordering is a breeze...

*For made to measure items you’ll be sent all the information you need to measure your dog, along with a helpful video. When I have received the necessary completed forms you will be given a lead time. This could be anything from 3 days to 2 weeks during busy periods. However, if you need your order by a particular date, please do let me know.

**If you are local, I am happy to measure your dog for you. This will be based in my studio in Beckenham and by appointment only. When visiting please make sure your dog is kept on the lead and preferably not covered in mud. It is always best, if possible, to walk them before a visit so when they arrive they are feeling nice and relaxed. I do also suggest booking an appointment when they are halfway between grooms as the extra-long/short fur can make a surprisingly big difference. I do have a strict policy of one dog in the studio at a time. This is so you can reassure them whilst I measure, also allowing me to measure more accurately. If for any reason I am unable to take accurate measurements, then we may have to reschedule a visit for another day when they are calmer.

If you order more than one coat, I will make the first one, then book in another visit so we can check the fit before proceeding with the second. Your dogs’ Unique Pattern would then be kept on file so reordering in the future is easy. No need to re-measure your dog, unless they have grown of course. Simply fil out the Enquiry form with details of what you would like. Simple!

Whilst you are here you can look through the colour swatches in person and I can guide you if you are undecided on your design, as an added bonus, you also get to meet Scruffy, who will happily accept a cuddle then show you her selection of beds.

Payment will be taken when the order is ready.

To arrange an appointment just drop me an email